No-refund digital policy · informed decision

Refund Policy

Since our products are digital and open-source, we encourage you to explore our live demo before purchasing — ensuring our freelance marketplace software perfectly fits your vision.

Refund Policy

Thank you for choosing BestFreelancerScript . We specialize in providing ready-made freelance website and mobile app solutions. Our software solutions include complete source code and related services. Please read this refund policy carefully before making a purchase.

By purchasing any product or service from our website, you agree to the terms outlined below.

Nature of Our Products

All products sold on BestFreelancerScript are digital software solutions and services. Our offerings include but not limited to:

Ready-made freelance website and app solutions Complete source code

On-demand service marketplace website and app solutions Scalable solution

Installation and set up support 1 year free assistance

Custom development services Tailored additions

These are not physical goods. Once the software, source code, or services are delivered or deployed, they cannot be returned, copied back or canceled.

Demo Review & Purchase Decision

Before you make any purchase from our site, we encourage you to thoroughly review our live demos. We provide detailed demo access, feature explanations, and workflow guidance to our clients. Before confirming a purchase, please evaluate whether our software meets your business requirements.

Why we emphasize demos: Once you make a purchase decision after viewing our demo, it is considered a final and informed decision.

No Refund Policy for Digital Products

Due to the intrinsic nature of digital products and services, refunds are not applicable once:

The source code and access credentials are shared
Software is installed on the client’s server
Development or customization work has started

There is no technical way to return a digital product once it is delivered. Therefore, all sales completed are final and non-refundable.

Bug Fixes & Customization Policy

Bug Fixes (Free) If any feature of the purchased software solution is not working as described in the demo, we will fix the issue without any additional charges. Bug fixes are provided under our standard support policy.

Customization and Adding New Features (Paid)Customization includes features that are not provided in the purchased software. Customization also includes making changes to the design, workflow, third party integrations, or inclusion of any additional functionality requested after purchasing the software.

These types of customization requests are considered paid services and these services, along with additional development work, do not qualify for refund

Support Commitment

We take pride in being a reliable and responsible software provider. We provide 1 year of free post-purchase technical support to our clients. Our dedicated team of skilled technicians helps clients with bug fixes, guidance, and any reasonable technical queries.

In the rare instance of delayed responses or unresolved issues, we request our clients to contact our support team directly, so that we can professionally resolve the matter.

Exceptional Circumstances

In specific extreme cases, a refund may be considered subject to management approval. These include:

Complete non-delivery — software never provided after purchase.
Proven failure to deliver agreed basic support as per our policy.

Refund requests in such cases will be thoroughly reviewed and are not guaranteed. Approval is at the sole discretion of BestFreelancerScript management.

Chargebacks & Disputes

Before initiating a chargeback, we request our clients to first contact us and discuss the concern. We are always open to resolve concerns amicably. Unjustified chargebacks may result in immediate termination of services, suspension of support, and legal action if necessary.

Contact Us

If you have any questions about this refund policy, or need any clarification before making a purchase, please contact us at:

+91 9051141321

info@bestfreelancerscript.com

business@originatesoft.com